Privacy Policy

Last Updated: September 2026

Weedhub respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit weedhubsf.com, place an order, create an account, request delivery, visit our retail location, sign up for promotional communications, or otherwise interact with Weedhub.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. AGE REQUIREMENTS

Weedhub operates as a licensed cannabis retailer in California. Our cannabis products and services are intended only for individuals legally permitted to purchase cannabis under California law.

Adult-use customers must be at least 21 years old. Qualified medicinal cannabis customers may be eligible to purchase cannabis beginning at age 18, subject to applicable California requirements.

We may request or verify government-issued identification and other information necessary to confirm your identity, age, and eligibility to purchase cannabis.

2. INFORMATION WE COLLECT

Depending on how you interact with Weedhub, we may collect the following categories of personal information:

Contact and Account Information

This may include your:

    • Name

    • Email address

    • Telephone number

    • Billing address

    • Delivery address

    • Account information and identifiers

    • Communication preferences

Age and Identity Verification Information

We may collect or process information necessary to verify your age, identity, and eligibility to purchase cannabis, including:

    • Date of birth

    • Age

    • Government-issued identification information

    • Medical cannabis documentation, when applicable

    • Verification status or related information

Some verification activities may be performed through third-party service providers.

Order and Transaction Information

When you shop with Weedhub, we may collect information such as:

    • Products purchased

    • Products added to your cart

    • Order history

    • Transaction amounts

    • Discounts and promotional offers used

    • Loyalty or rewards activity

    • Pickup or delivery information

    • Refunds, credits, and other transaction records

Payment Information

Payment information may be processed by Weedhub or third-party payment service providers depending on the payment method you select.

We may receive transaction details and limited payment-related information. When payment information is processed directly by a third-party provider, Weedhub may not receive or retain your complete financial account or card information.

Website and Device Information

When you visit weedhubsf.com, we and our service providers may automatically collect information including:

    • IP address

    • Browser type

    • Device type

    • Operating system

    • Device identifiers

    • Pages viewed

    • Referring website

    • Date and time of access

    • Website interactions

    • Cookie and similar technology information

Delivery and Location Information

If you request cannabis delivery, we collect information necessary to fulfill and verify the delivery, including your delivery address.

Where permitted by you and necessary for our services, location-related information may also be collected or processed.

Communications

We may collect information you provide when communicating with Weedhub through email, telephone, text message, website forms, customer service, promotions, reviews, or other communications.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

    • Process and fulfill in-store, pickup, and delivery orders;

    • Create and maintain customer accounts;

    • Verify age, identity, and eligibility to purchase cannabis;

    • Process transactions and payments;

    • Provide customer service;

    • Communicate about orders and deliveries;

    • Operate loyalty and promotional programs;

    • Send promotional emails and text messages when permitted;

    • Provide offers and promotions that may be relevant to customers;

    • Improve our website, menu, products, and customer experience;

    • Measure website and marketing performance;

    • Detect fraud, abuse, or unauthorized activity;

    • Protect the security of our customers, employees, website, and systems;

    • Maintain transaction and business records;

    • Comply with California cannabis laws and regulations;

    • Respond to lawful regulatory, governmental, or legal requests; and

    • Establish, exercise, or defend legal claims.

4. COOKIES AND ONLINE TRACKING

Weedhub and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve our website.

These technologies may be used to:

    • Remember website preferences;

    • Maintain website functionality;

    • Understand how visitors use our website;

    • Measure website traffic;

    • Evaluate advertising and promotional campaigns;

    • Prevent fraud and improve security; and

    • Personalize certain website experiences.

Certain third-party advertising or analytics technologies may collect information about your activity across websites or services.

Where required by California law, Weedhub provides applicable choices regarding the sale or sharing of personal information associated with these technologies.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers, contractors, and other companies that assist Weedhub with operating our business, including providers of:

    • Cannabis point-of-sale and ordering technology;

    • Website hosting and e-commerce services;

    • Payment processing;

    • Delivery and order-management technology;

    • Age and identity verification;

    • Customer communications;

    • Email and SMS marketing;

    • Loyalty and rewards programs;

    • Website analytics;

    • Advertising and marketing;

    • Fraud prevention and cybersecurity;

    • Accounting and business operations; and

    • Legal and professional services.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, licensing requirements, or lawful requests from government agencies and cannabis regulators.

Information may also be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

6. SALE OR SHARING OF PERSONAL INFORMATION

Weedhub does not sell personal information for money.

However, certain uses of cookies, analytics, advertising technologies, or similar services may constitute a “sale” or “sharing” of personal information under California privacy law even when Weedhub does not receive money in exchange.

Where applicable, California consumers have the right to opt out of the sale or sharing of their personal information.

If Weedhub engages in activities considered a sale or sharing under California law, applicable consumers may exercise this right through a “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” option made available on our website.

Where required, Weedhub will also recognize applicable browser-based opt-out preference signals, including Global Privacy Control.

7. SENSITIVE PERSONAL INFORMATION

Certain information processed by Weedhub may qualify as sensitive personal information under California law, including certain government identification information, account credentials, or precise geolocation information.

We use sensitive personal information only as reasonably necessary to provide our services, verify identity and eligibility, fulfill orders and deliveries, maintain security, prevent fraud, comply with applicable laws and regulations, and perform other legally permitted activities.

Where California law provides a right to limit certain uses or disclosures of sensitive personal information, Weedhub will provide an appropriate method for exercising that right.

8. CALIFORNIA PRIVACY RIGHTS

California residents may have privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), when the law applies to Weedhub and the personal information involved.

Subject to applicable exceptions, these rights may include:

Right to Know and Access
You may request information about personal information Weedhub has collected about you, including applicable categories, sources, business purposes, recipients, and specific pieces of information.

Right to Delete
You may request deletion of certain personal information Weedhub has collected from you, subject to legal, regulatory, transaction-record, security, and other exceptions.

Right to Correct
You may request correction of inaccurate personal information maintained by Weedhub.

Right to Opt Out of Sale or Sharing
Where applicable, you may direct Weedhub not to sell or share your personal information as those terms are defined by California law.

Right to Limit Use or Disclosure of Sensitive Personal Information
Where applicable, you may request limitations on certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination
Weedhub will not unlawfully discriminate against you for exercising an applicable California privacy right.

9. EMAIL AND SMS MARKETING

Customers may choose to receive promotional emails or text messages from Weedhub regarding products, promotions, discounts, special events, store information, or other marketing communications.

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email.

You may opt out of promotional text messages by replying STOP or following the opt-out instructions provided in the message.

Opting out of promotional communications will not necessarily prevent Weedhub from sending transactional or service-related communications regarding orders, deliveries, accounts, security, or other non-promotional matters.

10. DATA RETENTION

Weedhub retains personal information for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law.

Retention periods may depend on the type of information involved and may include considerations such as:

    • Cannabis regulatory requirements;

    • Transaction and accounting requirements;

    • Tax obligations;

    • Fraud and security prevention;

    • Customer service needs;

    • Dispute resolution; and

    • Legal and regulatory obligations.

Certain transaction or compliance records may therefore be retained even after you request deletion where retention is required or permitted by law.

11. DATA SECURITY

Weedhub uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no internet transmission, website, network, or electronic storage system can be guaranteed to be completely secure. Weedhub therefore cannot guarantee absolute security of information transmitted or stored electronically.

12. CHILDREN’S PRIVACY

Weedhub’s cannabis products and services are not intended for children.

We do not knowingly offer cannabis products or services to individuals who do not meet applicable California age requirements.

If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address that information.

13. THIRD-PARTY SERVICES

Our website and services may contain links to or integrations with third-party websites, applications, payment processors, ordering systems, analytics providers, social media services, or other platforms.

These third parties may maintain their own privacy practices and policies. Weedhub is not responsible for the independent privacy practices of third-party websites or services.

We encourage you to review the privacy policies of third-party services you choose to use.

14. CANNABIS REGULATORY COMPLIANCE

Because Weedhub operates in California’s regulated cannabis industry, certain customer, transaction, inventory, delivery, identification, or other information may be collected, maintained, processed, or disclosed as necessary to comply with applicable cannabis laws, regulations, licensing requirements, tax requirements, and lawful requests from regulatory or governmental authorities.

Nothing in this Privacy Policy prevents Weedhub from retaining or disclosing information when reasonably necessary to comply with applicable law or regulatory requirements.

15. CHANGES TO THIS PRIVACY POLICY

Weedhub may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements without notice to you, however, not in the manner that materially alters the use of user’s personal information as promised at the time it was collected unless required by law.

When this Privacy Policy is updated, we will revise the “Last Updated” date at the top of this page.

16. CONTACT WEEDHUB

For questions about this Privacy Policy, Weedhub’s privacy practices, or your applicable privacy rights, please contact:

Weedhub
San Francisco, California
Website: weedhubsf.com
Email: contact@weedhubsf.com
Phone: 415-787-3688